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Support is often the weakest point of a casino. You write in the chat, and the bot answers you according to a template, without even delving into the essence. I want to find a site where the support is really alive, understands what you are writing, and can solve something, and not just "sorry for the inconvenience". Does this still exist?

This is exactly what I appreciate about Pin Up casino app The support there works clearly - without robots and scripts. The operators really delve into the issue, can explain in simple language, and not throw links to the rules. I wrote several times - about bonuses, withdrawal, verification - everything was resolved quickly and to the point. Once the operator himself even offered a bonus for a delay of a couple of minutes. This is a level of service that many lack.